DOC’s Customer Services


Call center team

Who is always ready for your query calls about every issues related to DOC services.
DOC’s call center team has highly qualified doctors of many specialties for all your medical related questions to ensure if you received your desired medical service from your doctor well or not.
If you are not satisfied with your DOC’s doctor service, directly call our call center and inform your problem, few hours later our call center doctors will check your issue and contact you with a satisfied response to solve your problem or clarify your misunderstanding.
After you finish your service, please not to forget to rate your doctor to help us in evaluation of DOC’s medical team.
When the rating is 3 stars or less, the call center will contact you directly to explore the reasons for this low rate.


Doc has a very experienced and certified technical support team who is ready to help 24 hours.
Technical support team to react with any customer’s technical problems such as any issue related to application installing, GPS errors, internet connection, bugs, server disconnection, inactivity of some services…..etc.


Highly trained accountants to solve all your financial issues related to your methods of payment, your funds and refunds of your account.
Our accountants’ team working only to ensure you only charged for your delivered service without any hustles.


21 Cocasset Street #Suite 0, Foxboro, MA, US, 02035



Apt. 13, Tower 13, Green Towers, Smouha, Alexandria, EGYPT


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