PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITES AND / OR APP. YOUR USE OF OUR WEBSITES OR APP CONSTITUTES AN EXPRESS ACCEPTANCE OF THESE TERMS AND CONDITIONS. THIS PRIVACY POLICY SETS OUT HOW DOC USES AND PROTECTS ANY INFORMATION THAT YOU GIVE DOC WHEN YOU USE THIS WEBSITES OR APPS. DOC IS COMMITTED TO ENSURING THAT YOUR PRIVACY IS PROTECTED. WE RESERVE THE RIGHT TO MODIFY OR AMEND THIS POLICY AT ANYTIME AND FOR ANY REASON. YOU SHOULD CHECK THIS PAGE FROM TIME TO TIME TO ENSURE THAT YOU ARE HAPPY WITH ANY CHANGES.

To use www.globalhomedoc.us or www.globalhomedoc.org or www.globalhomedoc.net or globalhomedoc.com or globalhomedoc.top (the "Websites") and any associated applications (the “Applications”), which is maintained by " ش.م.م.DOC دي أو سي للخدمات الطبية و البرمجيات". (the “Company") you must accept this Policy and it is a part of our terms and conditions. If you do not consent to the terms of the Policy, please do not access or use the Websites, the Applications or any associated technology or services. Throughout this Policy, the words "we," "us," and "our" refer to the Company and "Users" refers to you and other users of the websites and applications.

Your privacy is important to us, and we are committed to carefully managing your individually identifiable information in connection with our products and services (the "Services"). We are committed to protecting the privacy of the data provided by you as appropriate, but at the same time encourage Users to interact and share information with one another.

At DOC, we‘re committed to protecting your personal information. That’s why we’ve put together this policy. It explains in simple terms what kind of personal information we collect, how we use it and whether we disclose it to anyone else. And because we take privacy seriously, it’s been designed with careful reference to the Egyptian Laws and related privacy laws.

Please read the Online Privacy Policy carefully so that you understand the privacy practices relating to information gathered through this applications and websites.

This policy applies to the DOC Companies, including DOC ON CALL LLC. (“DOC”, “we”, “us”, “our”) and its related bodies corporate.

This policy:

• sets out the principles that the Company follows when collecting, using, disclosing, retaining and removing personal data; and
• describes other important topics relating to an individual’s privacy.

By using the applications and websites, communicating with the Company through email, by telephone, in writing or by using any of the Company’s other services, including but not limited to the Applications and the Websites, or by providing personal data to us, you agree to the collection, use and disclosure of your personal data in the manner described in this policy.

This Policy applies to all Users, and by using the applications or the websites you acknowledge and accept this Policy. Your participation is also governed by various other agreements, which by using the Applications and the Websites you also agree to. This Policy also applies to your use of interactive features or downloads that: (i) we own or control; (ii) are available through the Applications and the Websites; or (iii) interact with the Applications and the Websites (including through social media).

In this Policy, "Personal Information" refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Information That We Collect

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. We usually collect personal information directly from individuals. However, we may also collect personal information about individuals from various third parties.

The type of personal information we collect depends upon your relationship with us. When doing business with us, you may need to prove your identity and in some cases, the law requires you to do so. We may also require your contact information so that we can communicate with you directly or deliver products and services to you. So the information we collect for these purposes might include your name, telephone number, email address, business address, employment information and possibly, your professional practice license or some other form of photo identification.

Less often we might collect personal information about you in connection with a commercial trading account or financing arrangement (such as bank records, credit card statements, credit reporting information), particularly if you’re intending to enter into the arrangement in your own name. We’ll provide you with more detailed information about exactly how this type of information will be used and who it may be disclosed to prior to collection.

At times we may also collect personal information for quality and improvement purposes, such as voice recordings made to our call centre and customer satisfaction surveys.

Whenever it’s appropriate, we’ll offer you the opportunity to interact with us anonymously or by a different name. Commonly this option will be provided to you when making a general enquiry about our services or requesting information about a job opportunity.

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Applications and Websites, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Applications , or Websites or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Purpose of Collection

Personal Information will, generally, only be collected and used for the primary purposes of: 

• conducting, improving, maintaining and developing a business relationship;
• processing, servicing or enforcing transactions on the website or otherwise and sending related communications;
• identification and verification purposes in connection with any of the services or products that may be supplied to individuals;
• responding to individual’s queries;
• administering contests or market surveys;
• marketing (such as providing individuals with information about products and promotional notices and offers);
• improving or in any way making the applications or the websites more effective; and
• providing, maintaining, evaluating, and improving our services, Applications, and Websites, fulfilling requests for information, and providing customer support.

The Company takes reasonable steps to ensure the individual is aware of: 

• the likely use of the information;
• the means of requesting the Company for information on the provision of personal data that is in the possession of the Company;
• the means of withdrawing any consent in respect of the collection, use or disclosure of the personal data that is in the possession of the Company;
• the identity and contact details of the organization;
• any law requiring collection of the information; and
• the main consequences of failure to provide the information.

Personal Information

The type of Personal Information that the Company may collect from individuals will depend upon the particular transaction and the dealing. Normally the personal data collected by the Company may include but not limited to an individual’s:

• name, title, address;
• personal identification;
• telephone number;
• email address and online passwords;
• any information as regards your health;
• records of communications with the Company or other Users of the applications or the websites;
• responses to the provision of services on the Applications and the Websites;
• camera or video footage that identifies individuals;
• applications and websites usage information.

Security

We want Users' information (including Personal Information) to remain as secure as possible. We strive to provide secure transmission of the User's information from the user's computer to our servers through industry-standard techniques. We take steps aimed at securing the Personal Information that Users provide on servers located in controlled, secure environments, protected from loss, unauthorized access, unauthorized disclosure, misuse, destruction or alteration. Only employees who need access to Users' information to perform a specific task or function are granted access to such information.

In addition, all employees must abide by this Policy and are kept up-to-date on security practices. Notwithstanding the above commitments to protect Users' information (including Personal Information) from loss, misuse or alteration by third parties, Users should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect Users' information, we cannot ensure or warrant the security and privacy of any information participants transmit to us, and Users do so at the User's own risk. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password.

We will do our utmost to ensure that your personal information is only used and/or disclosed for the purpose it was collected, or a related purpose that’s within your reasonable expectations.

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

• From time to time we may need to disclose personal information to, or collect information about individuals from various third parties, including: other companies
• credit providers (disclosed and undisclosed)
• information technology providers
• data processing and payment providers
• financial services and banking providers
• consultancy firms and independent contractors
• auditors, lawyers and other professional service firms
• marketing agencies and other marketing services providers
• print/mail/digital/imaging/document management service providers
• customer, product, business or strategic research and development organizations
• data partners and analytics consultants
• publicly available sources of information
• other entities, as required or authorized by law
• Some of these third parties may be located overseas.

And to help safeguard your privacy, we’ll impose requirements on these entities for handling personal information. We’ll also do our best to inform you at or before the time of collection, about the types of organizations we may be disclosing your personal information to.

In addition to the above, personal information may be provided to other parties where you specifically consent.

Demographic & Non-Identifying Information

We may collect and process demographic information from or about Users from time to time, such as information about your gender and age ("Demographic Information"). We may collect this information through various forms on the Application, including account registration forms, or when you otherwise interact with the Applications or the Websites. To the extent that we combine any non-personally identifiable Demographic Information with your Personal Information that we collect directly from you, we will treat the combined data as Personal Information under this Privacy Policy.

Information We Collect or Store as You Access and Use the Website

In addition to any Personal Information or other information that you choose to submit to us via the Applications and the Websites, we and our third-party service providers may use a variety of technologies that store or collect certain information whenever you visit or interact with the Applications or the Websites ("Usage Information"). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, browser, laptop, tablet, mobile phone or other device (a "Device") whenever you visit or interact with our Application. To the extent we associate Usage Information with your Personal Information we collect directly from you on the Application, we will treat it as Personal Information. 

This Usage Information may include:

• the areas within our Applications or Websites that you visit and your activities there, including remembering you and your preferences;
• your Device location;
• your Device characteristics; and
• certain other Device data, including the time of day, steps taken, among other information.

We may use various methods and technologies to store or collect Usage Information ("Tracking Technologies"). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. 

We may use Tracking Technologies for a variety of purposes, including:

1. Strictly Necessary. We may use Tracking Technologies that we consider are strictly necessary to allow you to use and access our Websites and Applications, including cookies required for system administration, to prevent fraudulent activity, or to improve.
2. Performance-Related. We may use Tracking Technologies that are useful in order to assess the performance of the Websites and the Applications, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Websites and the Applications.
3. Functionality-Related. We may use Tracking Technologies that are required to offer you enhanced functionality when accessing the Websites or the Applications, including but not limited to identifying you when you sign-in to the Websites or the Applications or keeping track of your specified preferences, including in terms of the presentation of content on the Websites and the Applications.

By using the Website and the Application, you consent to our information storage or collection Tracking Technologies.

There may be other Tracking Technologies now and later devised and used by us in connection with our services. Further, third parties may use Tracking Technologies with our Application. We do not control those Tracking Technologies and we are not responsible for them. However, you consent to potentially encountering third party Tracking Technologies in connection with use of our Websites ad Applications and accept that our statements under this Privacy Policy does not apply to the Tracking Technologies or practices of such third parties and undertake to check the third party websites to confirm how your information is collected and used.

The Company only collects, uses and discloses personal data with an individual’s consent or deemed consent or as otherwise permitted under applicable law or other applicable laws and regulations.

You may opt out of using the Websites or the Applications or utilizing any other service, and accordingly opt out of the Company's use of your Personal Information, by sending and email This email address is being protected from spambots. You need JavaScript enabled to view it..

Interactions with Third Parties Applications

Your effective use of the Websites or Applications may require us to disclose personal information with third parties (including but not limited to doctors or health care service providers). You specifically consent to such disclosure.

The Websites or Applications may include functionalities that allows certain kinds of interactions between the Websites or the Applications and your account on a third-party website or application. The use of this functionality may involve the third-party operator providing certain information, including Personal Information, to us. If we offer and you choose to use this functionality to access our Websites or Applications, the third-party site or applications may send Personal Information about you to the Websites or Applications. If so, we will then treat it as Personal Information under this Privacy Policy, since we are collecting it as a result of your accessing of and interaction on our Websites and Applications. These third parties may retain any information used or provided in any such communications or other activities and these third parties' practices are not subject to our Privacy Policy. The Company may not control or have access to your communications through these third parties. Further, when you use third-party sites or services, you are using their services and not our services and they, not we, are responsible for their practices. You should review the applicable third-party privacy policies before using such third-party tools on the Applications or on the Websites.

Data Storage

The Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although the Company owns the code, databases, and all rights to the Website and Application, you retain all rights to any personally identifiable data.

Disclosure

The Company may disclose personal data:

• for the primary purpose for which it was collected; or
• for purposes that a reasonable person will consider appropriate in the circumstances; or
• where the individual has consented; or
• for direct marketing by the Company where consent has been given but giving individuals the opportunity to opt out of such direct marketing. The Company includes its contact details in any direct marketing; or
• where permitted under the applicable law or if required by law.

The Company does not disclose your personal data for any secondary purposes unless your consent has been given or if so permitted or required under the applicable laws and regulations.

Accuracy of Information

The Company takes steps to ensure information is accurate and up-to-date by updating its records whenever changes to information come to its attention. The Company disregards information which seems, on a reasonable basis, be inaccurate or out of date by reason of the time which has elapsed since it was collected or by reason of any other information in its possession.

If an individual has submitted personal data to the Company electronically or otherwise, and would like it corrected, then a written request should be sent by email to the Privacy Officer at This email address is being protected from spambots. You need JavaScript enabled to view it..

The Company will comply with an individual’s request to correct their personal data as soon as practicable.

If the Company disagrees with any request to correct an individual’s personal data on reasonable grounds, the Company shall annotate the personal data with the correction that was requested but not made.

How We Use the Personal Information

Except as set forth in this Policy or as specifically agreed to by Users, we will not disclose any information we gather from Users. We do not share your Personal Information with third parties for those third parties' direct marketing purposes. We may provide to third parties information about Users that does not allow Users to be identified or contacted, including where such information is combined with similar information of other Users. For example, we might inform third parties regarding the number of unique users who visit or use our Applications or Websites, the demographic breakdown of the registered users of our Applications and Websites, or the activities that visitors to our Applications and Websites.

What About Information You Disclose Publicly Or To Others?

(a) User-Generated Content and Public Information. The Service may permit you to submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, "User Content"), such as on blogs and message boards. We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. Others may have access to this User Content and may have the ability to share it with third parties. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Be aware that public postings are not confidential. Please note that the Company does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available on the Service or what others do with information you share with them on the Service. We are not responsible for the accuracy, use or misuse of any User Content that you disclose or receive from third parties through the Service.

(b) Profiles. A user's profile page may be, by default, set up to display information. Profile information is used by us primarily to be presented back to and edited by you when you access our service and to be presented to others permitted to view that information on the service. We may offer users the ability to manage their public profile and use profile preference settings, the functionality and features of which are subject to change from time-to-time so visit it frequently to confirm the settings reflect your then current preferences and we recommend that you do not post information or content as part of your profile that you are not prepared to make public. Changing setting options may not result in immediate changes to the settings, which are subject to our operations and maintenance schedules. Users should carefully consider the use of such settings to improve information display options and to ensure the settings are properly set and functioning in the manner desired. Notwithstanding the availability of profile preference settings, you should be aware that these settings are for convenience only, do not employ complex data security protection and may not be error free. Further, other users that have access may repost or otherwise make public your information or content. Accordingly, discretion and good judgment should be exercised when posting information or content as part of your profile.

Our Accountability

The Company uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the promises in this policy. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with this policy.

Dispute Resolution

Your use of the Program constitutes an agreement between you and the Company. This Agreement, which consists of the terms and conditions set forth herein, shall be governed by, construed under and enforced in accordance with the laws of Egypt, without regard to any conflict of law provisions. You acknowledge and consent to jurisdiction in Egypt. Any action in connection with, relating to and/or arising from this agreement shall be finally resolved by arbitration in Egypt. All arbitration proceedings shall be in the English language or Arabic language. The decision of the Arbitrator shall be final and binding.

International Applications and Websites Visitors

Our service is operated in Egypt. If you are not located in Egypt, please be aware that information we collect, including Personal Information, will be transferred to, and processed, stored and used in Egypt. The data protection laws in Egypt may differ from those of the country in which you are located, and your Personal Information may be subject to access requests from governments, courts, or law enforcement in Egypt according to laws of Egypt. We take commercially reasonable steps to ensure that your data is treated securely, including entering into appropriate data transfer agreements. By using the Service or providing us with any information, you consent to the transfer to, and processing, usage, sharing and storage of your information, including Personal Information, in Egypt as set forth in this Privacy Policy.

Our use of Cookies and other technologies

Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes. Most web browsers are set to accept cookies. DOC uses cookies to make your use of our websites and services as convenient as possible. Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of users and determine overall traffic patterns through our website. DOC also uses other technologies such as Catch bot to collect data. Bots are a type of web crawler that browse the internet for the purpose of web indexing and updating web content.

If you do not wish to receive any cookies or bots you may set your browser to refuse cookies or bots. This may mean you will not be able to take full advantage of DOC’s services.

Google cookies

DOC uses Google Analytics features (including Google Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager and Google Analytics Demographics and Interest Reporting) on our websites. We, and some third parties (including Google), use both first party and third party cookies to record standard internet traffic information to optimize ad selection based on age, gender, interests and past visits to our site; evaluate your interactions with ad services on our sites; and serve targeted advertising on sites across the Internet.

We, and some third parties (including Google), also use first and third party cookies to optimize advertising on our websites.

Importantly, we do not combine the anonymous information collected through Google Analytics with personally identifiable information.

To opt out of these features at any time, simply change your Google Ads Settings by clicking here. Alternatively, you can opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page (see http://networkadvertising.org/choices/#completed).

If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this will mean that we will not be able to personalize your website each time you visit.

Destruction of personal information

We’ll destroy or de-identify personal information that is no longer needed, provided there is no law requiring us to retain it.

Access to and correction of personal information

Whilst we have processes in place to make sure your personal information is accurate and up-to-date, we welcome your requests to access and/or correct information we hold about you. To make a request, simply contact us in one of the ways set out below. There are no set charges for making a request, however we may charge a fee if need be, to recover any reasonable costs associated with responding to your request.

Business Transitions

In the event the Company goes through a business transition, such as a merger, acquisition by another organization, or sale of all or a portion of its assets, your Personal Information might be among the assets transferred. Your consent will be sought via these Applications and Websites prior to any change in ownership or control of your Personal Information.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
• Protect and defend the rights or property of our Applications, Websites and related properties
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our Applications or Websites or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online - for example through e-mail, discussion boards, or elsewhere - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

These Applications and Websites may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our Applications or Websites may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using these Applications and Websites, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at: This email address is being protected from spambots. You need JavaScript enabled to view it. or via mail Attn: Privacy Policy, , , .